Privacy Policy

Privacy Policy

Introduction

Welcome to Secure Bridge Auto Car Transport. We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, request a quote, use our services, or communicate with our team.

By using our website and services, you agree to the practices described in this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

  • Full Name
  • Email Address
  • Phone Number
  • Pickup and Delivery Addresses
  • Vehicle Information
  • Billing Information
  • Any information submitted through contact forms or quote requests

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Referring Website
  • Pages Visited
  • Date and Time of Visit

This information helps us improve website performance and user experience.

How We Use Your Information

We may use your information to:

  • Provide vehicle transportation services
  • Process quote requests
  • Respond to inquiries and customer support requests
  • Schedule vehicle shipments
  • Communicate shipment updates
  • Improve our website and services
  • Send service-related notifications
  • Prevent fraudulent activity
  • Comply with legal obligations

SMS Communications

By providing your phone number, you consent to receive calls, text messages, and notifications regarding your quote request, shipment status, customer support, and service updates.

Message and data rates may apply depending on your mobile carrier.

You may opt out of receiving SMS communications at any time by replying STOP to any text message.

Sharing of Information

Secure Bridge Auto Car Transport does not sell, rent, or trade your personal information to third parties.

We may share your information only with:

  • Licensed and insured transportation carriers
  • Service providers assisting with business operations
  • Payment processing providers
  • Legal authorities when required by law

All third parties receiving your information are expected to maintain appropriate privacy and security standards.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Analyze visitor behavior
  • Remember user preferences
  • Enhance user experience

You may choose to disable cookies through your browser settings; however, some website features may not function properly.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

Third-Party Websites

Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices, content, or policies of external websites.

We encourage users to review the privacy policies of any third-party websites they visit.

Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of personal information
  • Restrict certain processing activities
  • Withdraw consent where applicable

To exercise any privacy rights, please contact us using the information provided below.

Children’s Privacy

Our services are intended for individuals who are at least 18 years of age. We do not knowingly collect personal information from children under 13 years old.

If we become aware that information has been collected from a child without parental consent, we will take reasonable steps to remove such information.

Data Retention

We retain personal information only for as long as necessary to:

  • Provide requested services
  • Maintain business records
  • Comply with legal requirements
  • Resolve disputes
  • Enforce agreements

Once information is no longer required, it will be securely deleted or anonymized where appropriate.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will become effective immediately upon posting on this page.

We encourage users to review this Privacy Policy periodically to stay informed about how we protect personal information.